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Get in touch

Have a question? Send us a message with the form below
and a member of the jdm.pl team will get back to you shortly.

We answer in Polish and in English, usually within 1 to 2 minutes. Our team works from Poland, so every time we quote is Central European Time.

Have a question about our offer?

Write to us and we will gladly clear up any doubts and answer all of your questions.

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Messages sent through this form are not treated as authorised to perform any action on your account. If your question concerns your account, please contact us directly from the client panel or send an e-mail from the address you registered with to bok@jdm.pl

Why do we support you by e-mail
and not by phone?

Writing lets us help you better and much faster than a phone call would. Our experience is that e-mail tickets allow a more precise diagnosis and let our engineers act immediately, with no time lost waiting to be connected.

Speed and precision

IT problems often need logs, links or screenshots. In an e-mail you paste them straight away. Our team starts analysing the ticket immediately, instead of losing time on errors dictated over the phone.

No queues on a hotline

Instead of waiting for a free consultant with hold music in your ear, you send a ticket in 30 seconds. It goes straight to an administrator, not to someone on reception.

A record of the solution

You get the finished solution in writing. You can come back to it in a month or in a year. Nothing gets lost and the instructions stay clear.